Refund policy

Our policy includes a 30-day money-back guarantee for all products, on the condition that they are returned in the same state as they were sent. Should the items be defective or incorrect, we will cover the return postage costs. Otherwise, the cost of postage will be your responsibility.

According to The Consumer Protection (Distance Selling) Regulations 2000, you are entitled to cancel your purchase within 14 days of placing or receiving your order. To initiate a cancellation, please contact us with your name, telephone number, and order number.

If you decide to cancel after the goods have been dispatched, you are legally required to keep the goods in your possession and maintain them in good condition. Non-faulty goods must be returned at your expense. Upon receipt of the returned items, we will process your refund.